Payment Methods
We accept following payment methods for orders with delivery destination to Germany:
- Payment upon receipt of invoice
- G Pay (Google Pay)
- Apple Pay
- SEPA-Lastschrift
- PayPal
- Credit card
- Advance payment
- Giropay
- Sofort-Überweisung
We appreciate your understanding in case we have to ask you for a different payment method during the validation of your order, e.g. if a payment method involving financial risk for Whisky.de was chosen and your credit assessment is negative or you act and order as a company. In this case, we shall contact you subsequently via email to find a fast and simple solution. We additionally reserve the right to limit the available payment methods for whisky rarities, limited bottlings as well as for orders with a high total amount.
Payment upon receipt of invoice
We allow payment upon receipt of your invoice given a positive result of your credit assessment. You will receive an electronic invoice upon shipment of your products therefore please ensure your email address is correct. Additionally check your email account's spam settings to successfully receive the electronic invoice. Please settle the account in full immediately and include your customer ID as well as your order ID as given in the invoice in the reference field of your bank transfer form.
SEPA direct debit
Pay comfortably via SEPA-Lastschrift from your second order onwards (given a positive credit assessment). If you choose SEPA, the amount is collected from your bank account after the shipment of your order.
Please refrain from making a return debit note in the case of allegedly incorrect debits and contact us first so that we can clarify the situation. This may save you and us unnecessary costs. Thank you very much!
PayPal
You can choose PayPal as payment method. In this case you will be redirected to the PayPal login page where you can authorize the payment and thus conclude your order.
PayPal Express ("Direkt zu PayPal")
You can pay via PayPal Express at Whisky.de by clicking on "Direkt zu PayPal" in which case you will be redirected to the PayPal login page where you can authorize the payment. Subsequently, your data will be passed on to Whisky.de for processing the order and you can complete the order without registration. Optionally, you can create a Whisky.de customer account on the order completion page by entering your password.
Credit card (VISA / MasterCard)
Pay for your Whisky.de order conveniently with your credit card. We accept VISA and MasterCard. When placing your order, the amount is reserved on your credit card and collected once your order has been dispatched.
In order to ensure maximum security and to strengthen trust, we use the so-called 3D-Secure security procedure. This is called "Verified by VISA" for VISA or "MasterCard SecureCode" for MasterCard. During the payment process, an input window of your respective local bank will be opened, in which you have to enter your personal authentication code in order to verify your cardholder data and to release the payment.
We always apply the latest encription and security technologies for your input data, its transmission and processing.
Apple Pay / G Pay (Google Pay)
In case of payment via Apple Pay / G Pay, the purchase price will be debited to your Apple Pay account, G Pay account respectively, at checkout . In order to use these payment methods you need to hold an account accordingly, and within this account provide a valid means of payment (e.g. your credit card). Furthermore, using an Apple device is a prerequisite for using Apple Pay. In case further information is needed please check directly with the provider.
Advance Payment
When choosing payment in advance, we will provide you with our bank details in the order confirmation, sent to you directly via email after placing your order. Please follow the instructions contained therein for payment of the invoice amount to the account details provided by us. Please make sure to state your order number in the "reason for payment" field or in the "payment reference" field when making the transfer - this is the only way we can quickly allocate your payment and deliver your order as quickly as possible.
The invoice amount is to be transferred to our account within 10 days after receipt of the order confirmation. We ask for your understanding that we will cancel orders without receipt of payment after the deadline has expired in order to be able to offer the goods to other customers.
GiroPay (online bank transfer)
Use giropay to pay quickly and securely via your bank's online banking system. To do so, you need your online access data from your bank and, if necessary, a TAN. You can find more information on the GiroPay website. As your order is then already marked as paid when submitted to us we are able to dispatch your delivery immediately.
SOFORT (online bank transfer)
When paying by SOFORT bank transfer, you can use your usual online access data and pay conveniently and securely via the TÜV-tested payment site of SOFORT GmbH. SOFORT process the payment directly via your local bank. You can find more information on the Sofort GmbH website. As your order is then already marked as paid when submitted to us we are able to dispatch your delivery immediately.
Feel free to contact our customer service team via email or by phone whenever any questions arise regarding your payment at Whisky.de!
